Is there a transportation charge ?
Yes there is. Transportation charges depends on the hour of the call out and the work to be done and usually ranges from $10 – $20.
Is there a warranty for the repair?
Yes there is in most cases. The time frame of the warranty is usually up to 90 days. Prior to starting the repair work, the plumber would inform you of the warranty period as well as the charges. Only if agreeable would we commence the repair work.
Who can i call to book and appointment or make a change to the original appointment date?
We have a direct line you can call or SMS to at 9396 6247. However, for changes in appointment we would appreciate a call in instead of a SMS in case we end up not receiving it.
Do you provide services over the weekends or on public holiday?
Yes we do provide plumbing services over the weekend and on public holiday. The transport charges on week end and public holiday is $20 for normal plumbing problems such as chokes and leaks.
Do you provide services on at night?
Yes we do. However, we do have limited manpower at night and might not be able to attend to your case. The transport charges for going down after 8 is from $30 onwards.